Overview
This Privacy Policy (“Policy”) explains how HYP3 Labs, LLC, operating as HYP3, and our affiliates (“HYP3,” “we,” “our,” or “us”) collect, use, and share your personal information when you visit our website HYP3.gg or use any of our related products and services (collectively, the “Services”).
This Policy does not cover personal information we collect from employees or job applicants. By using our Services, you agree to this Policy and to our Terms of Service.
1. Information We Collect
Information You Provide Directly
Depending on how you interact with HYP3, we may collect:
Identifiers & Contact Details: Your name, email address, phone number, and shipping address.
Account Information: Username, password, profile image, and other details you use to create or access your account.
Purchase & Transaction Data: Order history, items purchased, and usage activity within our Services.
Messages & Submissions: Any content you send us, including chat messages, customer support requests, photos, videos, or feedback.
Audio & Call Data: If you call our support team, your conversation may be recorded for training or security purposes.
Preferences: Game or collection preferences, wishlist items, and communication settings.
Surveys & Reviews: Information you share in online forms, surveys, or public reviews.
Information Collected Automatically
When you visit our site or use our Services, we may automatically collect:
Device & Technical Data: IP address, browser type, operating system, device model, and unique identifiers.
Usage Data: Pages viewed, time on site, clicks, referring URLs, and other browsing patterns. This data is gathered using cookies, analytics tools, and similar technologies (see “Cookies & Tracking” below).
Information from Other Sources
We may receive personal information about you from:
Our affiliates or business partners
Payment processors and service providers
Marketing and analytics vendors
Public sources, such as social media profiles or government records
2. How We Use Information
We use the information we collect for purposes such as:
Operating Our Business: Managing, maintaining, and improving our Services.
Order Fulfillment: Processing payments, shipments, and customer requests.
Customer Support: Responding to your inquiries and providing technical or product assistance.
Product Improvement: Analyzing how users engage with our Services to enhance features and usability.
Marketing & Promotions: Sending updates, offers, and personalized recommendations you might find interesting.
Fraud Prevention & Security: Detecting, preventing, and addressing potential security or fraudulent activity.
Legal & Compliance: Meeting legal obligations, enforcing policies, and responding to lawful requests.
Research & Analytics: Understanding trends and preferences to improve HYP3’s offerings.
Other Uses: Any purpose you authorize or that we disclose at the time of collection.
5. Third-Party Links
HYP3.gg may include links to other websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their respective privacy policies.
6. User-Generated Content
Our Services may allow you to post comments, photos, reviews, or other materials. Any information you share publicly can be viewed and shared by others. Please avoid posting personal or sensitive data.
7. Your Choices & Rights
You have several ways to manage your privacy:
Cookies: Adjust your browser settings to block or delete cookies.
Marketing Emails: Unsubscribe from promotional emails by clicking the “unsubscribe” link or replying “STOP” to text messages.
Account Information: Access or update your account details anytime by logging in or contacting support.
Ad Preferences: In the U.S., opt out of targeted advertising via aboutads.info/choices.
8. Children’S Privacy
Our Services are intended for users 13 years or older. We do not knowingly collect personal data from children. If you believe a child has provided us their information, please contact us so we can delete it.
9. Data Security
We maintain safeguards to help protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access or misuse.
10. Updates to Policy
We may revise this Policy periodically. When we make updates, we will post the new version on this page and update the “Last Updated” date. We encourage you to check this page regularly for the latest version.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@hyp3.gg.