ShippingPolicy

We're excited to share our updated fulfillment windows:

Marketplace orders: 3–10 business days from the date of withdrawal

Single Cards: 2–4 weeks from the date of withdrawal

We're actively working to shorten these timelines even further.

Shipping typically takes 2–4 weeks from withdrawal, and we're continuously optimizing our logistics to deliver faster and more efficiently.

Each order is handled with industry-leading care — every card is sleeved and packed securely in a bubble mailer. With hundreds of thousands of cards shipped to collectors worldwide, ensuring safe and timely delivery remains our top priority.

We currently ship to the U.S. and Canada.

Any duties, taxes, customs fees, or other charges related to delivery are the recipient's responsibility. Please review your local import and tax rules before ordering.

Once your order is accepted, you'll receive a confirmation email.

If you don't receive confirmation within two (2) business days of placing the order, contact us at support@hyp3.gg.

Your order is considered accepted only after you receive the confirmation email.

We'll use reasonable efforts to deliver your items quickly and within a reasonable time. However:

Displayed delivery windows are non-binding estimates based on our current operations and experience.

HYP3 is not liable for delays outside our control, early/late delivery, non-delivery, or reliance on estimated dates.

Risk of loss or damage transfers to you upon delivery or attempted delivery consistent with your shipping instructions.

If your package does not arrive, notify us immediately, but no later than two (2) months from the order date.

If an item arrives damaged or defective, contact us within five (5) days of receipt and include photos showing the issue.

If, at our sole discretion, we determine the damage wasn't caused by you, we will (subject to availability) send a replacement or return the item to your HYP3 inventory. If the damage resulted from your actions, we are not responsible and will not return the card to your inventory. All damage claims are handled case by case.

Questions or issues? support@hyp3.gg.